Massachusetts’s Unemployment Office
The Massachusetts unemployment office is located at the Charles F. Hurley Building in downtown Boston, at 19 Staniford Street. Nearly all unemployment services can obtained by residents statewide online or over the telephone. You can file for unemployment, get advice and answers to questions, appeal denied claims, claim weekly benefits, and more online or over the phone.
Unemployed? We want to help.
Massachusetts Unemployment Office Contact Information
Department of Unemployment Insurance
Charles F. Hurley Building
19 Staniford Street
Boston, MA 02114
Tel: 617-626-6560
Help for Claimants
Department of Career Services
Charles F. Hurley Building
19 Staniford Street
Boston, MA 02114
Tel: 617-626-5300
Email: DCSCustomerfeedback@detma.org
Department of Labor Standards
19 Staniford Street, 2nd Floor
Boston, MA 02114
Tel: 617-626-6975
Email: DLSfeedback@state.ma.us
Unemployment claim status, Unemployment benefit eligibility, benefit checks, claim issues, and claim adjudication:
617-626-6800 or 877-626-6800
Unemployment claim, unemployment payment status:
617-626-6563
Unemployment wage processing:
617-626-5039
Interstate (moved out-of-state) unemployment claim:
617-626-6800
Training Opportunities Program/Section 30:
617-626-5521