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Arizona’s Unemployment Office
The Arizona Department of Economic Security handles much more than Unemployment Insurance. The Department is responsible for the oversight of most social service programs available to residents throughout the state.
The Unemployment Administration of Arizona and the DES work together to assist individuals claim benefits, train for careers, locate gainful employment, and more.
When you apply for unemployment benefits, the majority of your contact with the DES is through the internet and mail. In fact, the DES no longer accepts paper applications for initial claims; it’s all done electronically. However, there is help available for anyone who might not have access to a computer to fill out and submit applications at their local One-Stop Employment Center.
Unemployed? We want to help.
Arizona Unemployment Office Contact Information
AZ Unemployment Insurance Call Center Telephone Numbers
Toll Free: 1 (877) 600-2722
Phoenix: (602) 364-2722
Tucson: (520) 791-2722
TDD (Telecommunications Device for the Deaf): 1 (877) 877-6226 Toll-Free
Contact Via Email
Automated Telephone Information and Payment System (for recorded information about your claim or payment status)
Toll Free: 1 (877) 766-8477
Phoenix: (602) 417-3800
Tucson: (520) 884-8477
Mailing Address for AZ Unemployment Insurance Call Center
Department of Economic Security
Unemployment Insurance Administration
P.O. Box 29225
Phoenix, Arizona 85038-9225
Phoenix: (602) 364-1210, (602) 364-1211
Tucson: (520) 770-3357, (520) 770-3358
Report Problems with either of the online UI Benefit Systems:
Problems may be reported Via Email >.
Contact the Client Advocate if you have a complaint about an Unemployment Insurance related matter or the service you received.
Phone: (602) 542-5954
DES Unemployment Insurance Administration
P.O. Box 6123
Phoenix, Arizona 85005-6123
Unemployment Insurance Administration: Via Email >