New Jersey Unemployment

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File for Unemployment Benefits

Need to file for unemployment in New Jersey? It will require visiting one of the unemployment offices in the state, such as the Division of Unemployment Insurance in Trenton, or filing online with the NJ Success website. It is possible to file online at home without going to an office, though it can be easier to have staff help in case you have any questions. 

Getting help from an unemployment office when trying to earn unemployment benefits gives you a little guidance through the sometimes confusing application process. It also helps ensure you don't make a mistake when filing that may cost you benefits. While it is possible to appeal these decisions, it is best to simply get it right the first time.

Other places you can receive help include:

  • Union City (201) 601-4100
  • Freehold (732) 761-2020
  • Cumberland  (856) 507-2340

Unemployment Application and Initial Claim

File Your Unemployment Application and Initial Claim Process

When claiming unemployment benefits in New Jersey, you need to follow this process to claim your benefits:

  • Create a new profile at NJ Success, using your Social Security Number to verify your identity
  • Click “Create New Claim” and begin inputting the relevant information in your form
  • Put the name of your employer in the correct field (if necessary)
  • Select what type of industry your job involved
  • Input your start and end dates and your starting and ending wages
  • Indicate why you were let go using the available options
  • Verify that you are able to and willing to work
  • Check through your application to ensure all the information is correct
  • Submit your application
  • Create a new profile and resume on New Jersey's work site (will be discussed more in-depth below) 

This process of making an unemployment claim should take no more than an hour or two. NJ Success allows you to save your profile if you have to quit. Finish it as soon as possible to speed up the process of receiving unemployment insurance benefits.

Documents and Information Needed During Filing

When filing for an unemployment claim in New Jersey, you’ll need to include the following necessary information:

  • Personal contact information
  • Information about all your employers from the last 18 months (including contact information)
  • The dates of your employment
  • Wages for the week in which you are beginning your claim
  • Total earnings from each employer during the year
  • Identification card (driver's license, state ID, voter registration number, military ID, etc.)
  • Telephone number
  • Bank account information
  • Social Security Number
  • Union membership information
  • Alien Registration Numbers (if necessary)
  • Military tax forms (if necessary)
  • W-2 or pay stub (if a federal employee)

Unemployed? We want to help.

Claim Weekly Benefits

One part of unemployment that few people anticipate is the necessity of claiming weekly benefits. This process is done in every state and is designed to ensure you are asking for benefits in the same level of health and financial status in which you applied.

For example, it is necessary to confirm that you still have no full-time job and that you are physically capable of seeking work. The process for claiming weekly benefits varies by state.

How to Claim Weekly Benefits

In New Jersey, claim weeks are Sunday through Saturday of a week. During this period, you must report any wages you've earned, as well as track your job search. Reporting wages is necessary, as this will dictate your benefits for the week.

This process is accomplished by looking for two jobs a week and reporting this information on the phone or on your online NJ UI File profile. For further help looking for jobs, you can use Career Connections. Phone numbers you can call in New Jersey to claim weekly benefits include:

  • Camden – (856) 614-3801
  • Passaic – (973) 458-6724
  • East Orange – (973) 680-3518
  • Paterson – (973) 977-4307
  • Elizabeth – (908) 820-3969
  • Perth Amboy – (732) 937-4525
  • Hackensack – (201) 996-8021
  • Phillipsburg – (908) 859-5467
  • Jersey City – (201) 217-4602
  • Plainfield – (908) 412-7779
  • Randolph – (973) 328-6490
  • Pleasantville – (609) 441-7581
  • Neptune – (732) 775-5131
  • Somerville – (908) 704-3366
  • New Brunswick – (732) 937-4525
  • Thorofare – (856) 853-4177
  • Newark – (973) 648-7601
  • Toms River – (732) 286-6460
  • Newton – (973) 383-4432
  • Trenton – (609) 292-6800
  • Out of State Claims – (888) 795-6672
  • Vineland – (856) 696-6591 

You don't have to live in these specific cities to call these numbers. However, it helps to call a number for a city that is geographically close to you, as they are specifically set up to help people in that area.

When calling, make sure you also indicate that you are able, available, actively seeking, and haven't refused any suitable work. Failure to do so will forfeit your benefits for the week and, potentially, completely.

Claim Denials or Discrepancies

If your claim is denied, you can always appeal the decision by filing with the Appeal Tribunal. This group assesses all unemployment appeals to ensure that a person's claim was denied for a just reason.

If it is found that the denial was wrong, benefits can be restored. However, the appeal is based on potential filing mistakes or misconduct by the employer. Denials cannot be overturned based on willful misconduct by the filing employee, such as misreported wages or other types of fraud.

Appeals Process for Denied Claims

When you receive a claim denial, you need to file your appeal at the Appeals Tribunal or at an unemployment office near you. This appeal must be done 10 days from the date of the determination mailing or seven days after its delivery to your home.

All appeals must include your Social Security Number, the determination that is being appealed, and the grounds for the appeal. This request can also be faxed to (609) 292-2438 to speed up the process.

Once your appeal has been received, a hearing will be set up. You will be informed by mail and you can decide to attend it in person at the indicated appeal office, or by telephone.

Telephone appeals are allowed in most cases, unless your intent is to delay the proceeding or inconvenience anyone else, if the party is more than 50 miles away, if your reason isn't due to physical or medical reasons, or if you can't give a good cause for its necessity.

Legal counsel is available at your expense, and all attorneys must complete a “Board of Review Attorney's Authorization” form to get your fees approved. Free legal services are available in the community, but not provided by the court. Your appeal will be examined in-depth, with questions regarding your denial being asked to relevant parties.

A decision will be made by the Appeal Tribunal and mailed to you after the healing. An explanation will be given for the appeal. If your appeal was granted, you will receive any benefits you may have been denied, include past payments.

However, if your appeal was ignored, you can appeal to the “Board of Review.” They will assess your case, though won’t hold a new hearing, and will decide on your case based on the current evidence and any new information you can provide.

This decision can be appealed, if necessary, to state and federal courts. However, this can take months, if not years, and may not be worth the effort  and financial burden for many people.

Office of Appeals Contact Information

There are multiple Appeals Tribunal officers you can contact, including:

Central Office

Labor Building, 8th floor

1 John Fitch Way

Trenton, NJ 08625-0936

Phone: (609) 292-2669

Fax: (609) 292-2438


Upper North

25 Howe Ave.

Passaic, NJ 07055

Phone: (973) 916-2659

Fax: (973) 916-2664


Lower North

124 Halsey St., 2nd floor

P.O. Box 226

Newark, NJ 07102-0226

Phone: (973) 648-3210

Fax: (973) 623-0603


Central

Labor Building, 7th floor

1 John Fitch Way

P.O. Box 380

Trenton, NJ 08625-0380

Phone: (609) 777-1823

Fax: (609) 777-0307